Anyone in business can tell you that one of the most difficult things to do is to change the culture of how an organization works.
Like horses that follow the well-worn paths back to the barn, we too develop schedules and ways to perform our daily tasks and we are often loathe to change.
My favorite explanation as to why a certain thing is done a certain way?
Well, that's the way we've always done it!
This week I was given a glimpse inside a new program that comes from a partnership of the Second Harvest Food Bank and the Meals on Wheels organization.
Volunteers were filling "Blizzard Bags," eight pounds of non-perishable, shelf-stable food that elderly or shut-in Meals on Wheels clients will keep at home for those times when winter storms prevent both them from getting out and the volunteers from getting to them.
Those volunteer drivers for Meals on Wheels pride themselves on getting to their clients every weekday with hot food, but the back-up plan recognizes that sometimes the weather around here prevents just about everything from moving.
This may strike you as just common sense but I know it's not that easy.
This is Meals on Wheels; since World War Two this organization has driven hot meals to people who can't get out, it's what they do. They are not a food pantry.
But the Blizzard Bags are proof that Executive Director Terry Pitlars and his board understand that sometimes the goal is more important than the means to that goal.
It's an organization that drives food to people, but if the way we've always done it is blocked, then find another way.
Making sure that people eat is easily more vital than sticking to the well-worn path of "Well, that's the way we've always done it."
And that's just the kind of forward thinking that makes us a better community, and a better nation, too.